Frequently Asked Questions
Everything you need to know about your Momentous experience.
What is the standard shipping timeframe?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Momentous is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in over 80% of our seasonal collections.
Can I modify or cancel my order after it's placed?
Once an order is placed, it is processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible interest-free installments.